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Alen Haric

Data ingresso 23 dic 2021

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Ultima attività 23 dic 2021

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Alen Haric ha commentato,

CommentoWorkflow best practices and recipes
Best practices and how-tos

The Escalation Triggers match criteria appears to be incorrect based on the way the "Comment" text condition matches (matches based on space, not commas). See here: https://support.zendesk.com/hc/en-us/articles/4408823778458-How-does-the-Comment-text-condition-work-in-business-rules-

Also confirmed this with independent testing.

Visualizza commento · Data ultimo post: 23 dic 2021 · Alen Haric

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