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karan sharma

Data ingresso 31 dic 2021

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Ultima attività 11 mar 2023

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karan sharma ha commentato,

CommentoTicket customization

Can we add more conditional fields than 1500 which is the maximum or is there any way we can do that or exceed that limit maybe via app or some other logic ?

 

Please support

Visualizza commento · Data ultimo post: 11 mar 2023 · karan sharma

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karan sharma ha commentato,

Commento nella community Developer - Zendesk APIs
Since this is the only way to add many users to group how can we also place email id of the user what will be the format?
 
 
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}

Visualizza commento · Data ultimo post: 04 feb 2023 · karan sharma

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karan sharma ha creato un post,

Post Developer - Zendesk APIs
In the below statement for group membership via API.Can we also add email of the user instead of user_id and how it can achieved?
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}
 
Please help !

 

 
 

Data ultimo post: 03 feb 2023 · karan sharma

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karan sharma ha commentato,

Commento nella community Developer - Zendesk APIs

i have issue related to this 

{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"requester": [
{
"description": "Requester: Name: is too short (minimum one character)"
}
]
}
}

we have a webhook created which is creating parent to child ticket via webhook and one of the fields in parent ticket becomes requester for child ticket.can i get any idea over it?

Visualizza commento · Data ultimo post: 25 mar 2022 · karan sharma

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karan sharma ha commentato,

CommentoTicket basics

Hi all , can we add validations in custom fields like there is a price which should be less than 50 in search query

Visualizza commento · Data ultimo post: 31 dic 2021 · karan sharma

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