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Marlise Briedenhann's Avatar

Marlise Briedenhann

Data ingresso 02 feb 2022

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Ultima attività 02 feb 2022

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CommentoSalesforce integration

Hi there,

We have setup Salesforce Zendesk Integration and have added the ticket viewer component to our Account, Contact and Opportunity record pages.

We have a custom object which is a precursor to an Account being created which contains an email address.  I was wondering is it possible to configure the ticket viewer for custom objects, specifying the zendesk requester email to match the Salesforce custom object's email field?

Regards,

 

Visualizza commento · Data ultimo post: 02 feb 2022 · Marlise Briedenhann

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