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Jason Shepard

Data ingresso 11 mar 2022

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Ultima attività 05 mag 2022

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Jason Shepard ha commentato,

Commento nella community Q&A - AI and automation

I want to set it so that the automation sends an SMS link instead of an email. is there a way of changing it to do this? Most of our tickets are opened through SMS. I tried creating a trigger that sends a text message to the customer after the tickets status is closed but the link will not allow for rating due to the ticket being closed.

Visualizza commento · Data ultimo post: 05 mag 2022 · Jason Shepard

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Jason Shepard ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Someone tell them to “refresh” their own ticket screen so they see the last years worth of requests for this function.

Visualizza commento · Data ultimo post: 21 apr 2022 · Jason Shepard

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Jason Shepard ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Almost a year later and still nothing? 

Visualizza commento · Data ultimo post: 11 mar 2022 · Jason Shepard

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