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Colinda Rademakers
Data ingresso 23 gen 2023
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Ultima attività 23 gen 2023
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Ultima attività di Colinda Rademakers
Colinda Rademakers ha commentato,
Why does this sometimes happens randomly? A colleague was in a conversation (Facebook messenger) with a customer. Everyone could take over the ticket, no problem. And then the customer responds and all of a sudden we can not see the ticket in the view. Only the colleague who had responded to the ticket in the past sees this:
Other colleagues do not get this notification.
We would like to tackle this,because when a colleague is on holiday, nobody will see the notification ?
Does someone know the answer ?
Visualizza commento · Data ultimo post: 23 gen 2023 · Colinda Rademakers
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