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Sarah Owens

Data ingresso 14 feb 2022

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Ultima attività 18 mar 2022

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Sarah Owens ha commentato,

CommentoMeasuring success

Thank you, CJ 🙏 Thank you, Dave 🙏 I really appreciate your help.
Best,
Sarah

Visualizza commento · Data ultima modifica: 18 mar 2022 · Sarah Owens

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Sarah Owens ha commentato,

CommentoData exports or data uploads

Hi Dave,
Thank you for your prompt response.
We are looking at using Zendesk Connector with Google Sheets. We’d like to export specific tags in our Zendesk tickets into a Google Sheets file. We’ve managed so far but the result is not pretty. Can you offer some advice?
Best,
Sarah

Visualizza commento · Data ultimo post: 17 mar 2022 · Sarah Owens

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Sarah Owens ha commentato,

CommentoMeasuring success

Hello,
Is it possible to export tickets using specific criteria, for instance, if I want to export tickets with a particular tag.
Best,
Sarah

Visualizza commento · Data ultimo post: 17 mar 2022 · Sarah Owens

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Sarah Owens ha commentato,

CommentoData exports or data uploads

Hello,

Is it possible to use Zendesk Connector to export tickets that have particular tags, for instance,  exporting into Google Sheets?

Visualizza commento · Data ultimo post: 16 mar 2022 · Sarah Owens

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Sarah Owens ha commentato,

Commento nella community Q&A - Tickets and email

Hello,

I have tried the chrome extension for dark mode as recommended and it really isn't very helpful. Could Zendesk work on changing the colour of the ticket toolbar? It's very difficult on the eyes, and I don't find it easy to identify the ticket I am currently working on when I have a few tickets open.
Kind regards,

Sarah

Visualizza commento · Data ultimo post: 14 feb 2022 · Sarah Owens

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