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Sarah Julean
Data ingresso 06 lug 2022
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Ultima attività 07 ago 2024
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Sarah Julean ha commentato,
Hi!
We have the same problem at the moment, because it's necessary in some cases to write a mail to multiple Zendesk support adresses and have individual tickets for each adress included.
Is there a solution in planning?
Without any solution this is a huge complication for us if we want to implement more teams into Zendesk.
Visualizza commento · Data ultimo post: 07 dic 2023 · Sarah Julean
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Sarah Julean ha creato un post,
We would need the pissibility to blank out the numbers of tickets in the agents profiles.
Because of the data privacy the agents schouldn't be able to see the tickets of other agents.
Data ultimo post: 21 giu 2023 · Sarah Julean
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Sarah Julean ha commentato,
It would be very necessary for us, as it's distrubing our workflow at the moment.
Visualizza commento · Data ultimo post: 03 nov 2022 · Sarah Julean
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