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Alison Cook
Data ingresso 28 feb 2022
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Ultima attività 25 mag 2023
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Ultima attività di Alison Cook
Alison Cook ha commentato,
+1 this is slowing down our business by having only Admins reset passwords. This should be an option in a custom role.
Visualizza commento · Data ultimo post: 17 mag 2023 · Alison Cook
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Alison Cook ha commentato,
+1 - Administrative access for something like AnswerBot flows is unacceptable. Custom roles should be able to solve for this.
Visualizza commento · Data ultimo post: 16 gen 2023 · Alison Cook
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Alison Cook ha commentato,
Is there any update on this feature? We are almost at year end.
Visualizza commento · Data ultimo post: 06 dic 2022 · Alison Cook
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Alison Cook ha commentato,
Will these status be available to use in reports in explore? it would be nice to know, of the time an agent is active, how many tickets are assigned. etc.
Visualizza commento · Data ultimo post: 12 set 2022 · Alison Cook
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Alison Cook ha commentato,
Handy Andy ;) Do you mean the ability to do: if Ticket field value 1 is selected by an agent AND another Ticket Field value 2 is selected by agent THEN show Ticket field? If so, 1000x votes on that.
Visualizza commento · Data ultimo post: 30 mar 2022 · Alison Cook
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Alison Cook ha creato un post,
Would love to be able to Export my list of Agents by role in the Team Members page.
Data ultimo post: 28 feb 2022 · Alison Cook
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