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Katherine Isaac

Data ingresso 05 apr 2022

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Ultima attività 19 giu 2023

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Katherine Isaac ha commentato,

CommentoUsing Built by Zendesk apps

We've been using this in our instance for the last several weeks, then it suddenly disappeared.  I reinstalled it this morning, however, it's still not showing up in the ticket side panel. Is the app still active?

Visualizza commento · Data ultimo post: 19 giu 2023 · Katherine Isaac

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Katherine Isaac ha commentato,

CommentoSecurity and user access in Zendesk Support

Our set up is "Anybody can submit tickets but you also require registration and email address verification".  Is there anyway to prevent anonymous chats via Web Widget? Can we enforce the "Update your profile" form?

Visualizza commento · Data ultimo post: 07 mag 2022 · Katherine Isaac

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Katherine Isaac ha commentato,

CommentoConfiguring the Chat widget

A lot of the chat documentation in the Help Centre doesn't align with the Web Widget Classic.  Where can I find these features using Web Widget Classic or have they been removed?

Visualizza commento · Data ultimo post: 04 mag 2022 · Katherine Isaac

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Katherine Isaac ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I thought it was just me... I'd like it gone too, please.

Visualizza commento · Data ultimo post: 13 apr 2022 · Katherine Isaac

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Katherine Isaac ha commentato,

CommentoConfiguring the Chat widget

Visualizza commento · Data ultimo post: 05 apr 2022 · Katherine Isaac

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