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Ismail Adeyemi
Data ingresso 24 feb 2022
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Ultima attività 03 nov 2022
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Ismail Adeyemi ha commentato,
Thanks Gorka Cardona-Lauridsen
Visualizza commento · Data ultimo post: 03 nov 2022 · Ismail Adeyemi
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Ismail Adeyemi ha commentato,
This is great Gorka Cardona-Lauridsen! Will take it up with the Admins.
Thanks a lot. Any plans perhaps to make this a customer self-service feature later perhaps?
Visualizza commento · Data ultimo post: 24 ott 2022 · Ismail Adeyemi
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Ismail Adeyemi ha creato un post,
Would be nice to be able to sort ticket replies in help center request. Allowing sorting of emails in a ticket in DESC order not just ASC by default so that customers don't have to scroll to the very bottom for latest responses.
Data ultimo post: 21 ott 2022 · Ismail Adeyemi
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Ismail Adeyemi ha commentato,
When using the Actions> Email Transcript action from within Zendesk
It would be nice if the last email from one chat interaction isn't persisted, to avoid mistakenly sending a transcript to the last customer email.
Visualizza commento · Data ultimo post: 24 feb 2022 · Ismail Adeyemi
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