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Agent Enablement / Creed / zendeskadmin

Data ingresso 27 gen 2022

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Ultima attività 23 mag 2024

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Agent Enablement / Creed / zendeskadmin ha creato un post,

Post Feedback - Admin Center

In the case of Korea, if three years have elapsed from the time of the customer's initial inquiry, the inquiry record should be deleted.
Currently, this feature does not support setting the duration from the time of ticket creation.
This seems to be a flaw, and I hope you can configure it so that the functionality can be added.

Data ultimo post: 23 mag 2024 · Agent Enablement / Creed / zendeskadmin

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Agent Enablement / Creed / zendeskadmin ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hello Sean Cusick

Can I get a share of the development schedule?
I wonder when it will be released.
We are very interested in this feature.
It's a must-have feature.

 

Visualizza commento · Data ultimo post: 22 feb 2024 · Agent Enablement / Creed / zendeskadmin

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