Ricerche recenti


Nessuna ricerca recente

Jonathan Griffin's Avatar

Jonathan Griffin

Data ingresso 21 set 2023

·

Ultima attività 18 apr 2024

Seguiti

0

Follower

1

Attività totali

8

Voti

3

Abbonamenti

3

PANORAMICA ATTIVITÀ

Ultima attività di Jonathan Griffin

Jonathan Griffin ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Great write up!

Will this still allow a harassing customer to continue to submit live messages? 

I believe if I read this correct, it's placing a tag on the user. So if they do send in another message, the support agent can see it and put them back in the ban loop?

The customer would have suspended access from tickets but not messaging?

Am I interpreting this correct?

Sidenote: Shocked that having the ability to suspend a person through live messaging isn't already a feature within the rollout originally.

Visualizza commento · Data ultimo post: 29 set 2023 · Jonathan Griffin

0

Follower

1

Voto

0

Commenti


Jonathan Griffin ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

Eagerly waiting this update. Surprised this wasn't on initial rollout. We are having a large issue dealing with harassing and vulgar customers that we can't get rid of in chat.

Visualizza commento · Data ultimo post: 21 set 2023 · Jonathan Griffin

0

Follower

1

Voto

0

Commenti