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Michael Pham
Data ingresso 05 gen 2023
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Ultima attività 07 nov 2023
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Ultima attività di Michael Pham
Michael Pham ha commentato,
Hi Zendesk,
I would like to upvote this particular feedback, and echo the sentiments expressed by Denis.
Thank you,
Michael
Visualizza commento · Data ultimo post: 07 nov 2023 · Michael Pham
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Michael Pham ha creato un post,
We would like to have the option to enable the customer context panel to be open by default on tickets.
Data ultimo post: 27 set 2023 · Michael Pham
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Michael Pham ha commentato,
+1 on the ability for roles other than Admins to override an Agent's OOO status.
+1 on looking into unavailable functionality as we have experienced our agents receiving tickets in their personal queue while being unavailable
Visualizza commento · Data ultimo post: 05 gen 2023 · Michael Pham
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