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Rita Gleason

Data ingresso 09 mar 2022

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Ultima attività 03 feb 2025

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Rita Gleason ha commentato,

CommentoBuilding reports

How do you place a schedule on the dashboard report now?

Visualizza commento · Data ultimo post: 25 lug 2024 · Rita Gleason

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Rita Gleason ha commentato,

CommentoCustomer management and profiles

Is this part of Suite?

Visualizza commento · Data ultimo post: 02 feb 2024 · Rita Gleason

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Rita Gleason ha commentato,

CommentoTeam members and groups

This is awesome!  Thank you for listening to client feedback!

Visualizza commento · Data ultimo post: 25 mag 2023 · Rita Gleason

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Rita Gleason ha commentato,

CommentoRelease notes

Did you move the Reports option in Admin Center to under Accounts Option?  We have a Manager who used this feature and now he cannot see the option since he is not in an admin role.  Please advise?  Thanks.

Visualizza commento · Data ultimo post: 30 nov 2022 · Rita Gleason

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Rita Gleason ha commentato,

CommentoViews, ticket status, and ticket fields

Jumping in to agree we need the ability ro expand past the 12 custom views limits.  There appears to be a good amount of space on the current screen layout to be able to increase the view from 12.  Maybe Zendesk could move the Suspended Tickets and Deleted tickets to be admin views only and give us at least 2 more in the meantime.  Thanks.

Visualizza commento · Data ultimo post: 25 apr 2022 · Rita Gleason

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Rita Gleason ha commentato,

CommentoEnd users and organizations

Please tell the product team it is more important to have the name sort before the date sort from a Client admin perspective.  Thanks.

Visualizza commento · Data ultima modifica: 10 mar 2022 · Rita Gleason

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Rita Gleason ha commentato,

CommentoEnd users and organizations

Why can't I get my Organizations to show in alphabetical order now that you moved them to their own tab?  This is causing us too much work to cross check our 100+ orgs now.  Please advise.  Thanks.

Visualizza commento · Data ultimo post: 09 mar 2022 · Rita Gleason

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