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Sati Olasz
Data ingresso 07 lug 2022
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Ultima attività 11 lug 2022
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Sati Olasz ha commentato,
Thanks Hiedi Kysther!
Yes, this is what they do, just set themselves Online, but they notice that their status changes for no reason. Even when working in tickets. It may be due to the VPN they are using, we are still investigating.
Visualizza commento · Data ultimo post: 11 lug 2022 · Sati Olasz
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Sati Olasz ha commentato,
Many of our agents have the same issue, it looks to them that they are Online, but when they refresh the browser they are Invisible.
We have recently migrated to the Agent workspace too.
I wonder, Chad Susa (Gravity CX - Zendesk Partner) did you manage to find more insights on what could be causing this?
Visualizza commento · Data ultimo post: 07 lug 2022 · Sati Olasz
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