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Michael Nickey
Data ingresso 14 mar 2022
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Ultima attività 25 giu 2024
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Michael Nickey ha creato un post,
Post Feedback - Reporting and analytics (Explore)
I've searched the Zendesk recipes online and am not finding how to calculate the average time to respond to a voicemail.
The metric per ticket would be the time the ticket was created by Talk to the time there was an outbound call placed from Talk. Does anyone know if this is possible or if there is a way to measure this?
Thanks in advance
Data ultimo post: 19 set 2023 · Michael Nickey
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