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Elizabeth Wilson

Data ingresso 16 ott 2021

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Ultima attività 16 ott 2021

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Ultima attività di Elizabeth Wilson

Elizabeth Wilson ha commentato,

CommentoTicket management

On Settings > Tickets, "Agent comments via email are public by default" has been turned on (blue dot) for over one year, but by default the private comment tab always appears first by default. Is there an issue on ZD's end or something else I can do on our account to have public comments be the default tab view when any agents opens a ticket?

Visualizza commento · Data ultimo post: 04 ago 2021 · Elizabeth Wilson

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