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Ditte

Data ingresso 27 nov 2023

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Ultima attività 19 feb 2024

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Post Feedback - Ticketing system (Support)
Out of Office app: Allow other roles to change agent status

Currently, only administrators have permission to change the Out of Office (OOO) status within the app integration. However, as this setup is not optimal for team efficiency, we propose granting coordinators the ability to update the status, eliminating the necessity for administrators to handle this task for the team.

Data ultimo post: 27 nov 2023 · Ditte

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