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Anna
Data ingresso 28 nov 2024
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Ultima attività 28 nov 2024
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Anna ha commentato,
Commento nella community Feedback - Ticketing system (Support)
This should be a prioritized matter to initiate on your developments. I was surprised that this was the case. I agree with all above that the agents should see all interactions directly in the ticket. Use Event is not optimal and not efficient, ticket cost also increases for this extra step plus is not giving a clear view.
Visualizza commento · Data ultimo post: 28 nov 2024 · Anna
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