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Tim Pelzer
Data ingresso 16 ott 2021
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Ultima attività 17 ott 2022
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Ultima attività di Tim Pelzer
Tim Pelzer ha commentato,
Ist es möglich die Rolle im Admincenter (Support/Guide/Talk) per Userimport zu pflegen?
Visualizza commento · Data ultimo post: 23 set 2021 · Tim Pelzer
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Tim Pelzer ha commentato,
Hey Zendeskteam,
iam not sure if this is the right way to ask
we are facing the issue for some User that permissions to Talk (Agent) get lost in the Admincenter for unclear reason.
That means the Talkfunktion is not given for the Agent anymore and have to setup again manually in the Admincenter. It happen just to 4 Users out off ~40 in not regulary intvals.
iam pretty sure we are not running out off licences but may there is a Overview showing me available/in use licences.
thanks for your Help
Visualizza commento · Data ultimo post: 21 lug 2021 · Tim Pelzer
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Tim Pelzer ha commentato,
Hallo Peter Hochstrasser,
vielen Dank für deine Info. Das macht die Nachforschung und Fehleranalyse wirklich etwas schwer.
BG Tim
Visualizza commento · Data ultimo post: 19 lug 2021 · Tim Pelzer
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Tim Pelzer ha creato un post,
Hallo Zusammen,
gibt es eine Möglichkeit, Änderungen welche an Benutzern oder Organisationseinheiten durchgeführt wurden, einzusehen?
die Funktion Auditprotokoll steht leider nicht zur Verfügung.
unsere Pläne:
Support - Professional
Guide - Lite
Chat - lite
Talk - Professional
Explore Lite
Data ultimo post: 14 lug 2021 · Tim Pelzer
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