Ricerche recenti
Nessuna ricerca recente

Jonathan Molina
Data ingresso 16 ott 2021
·
Ultima attività 25 ott 2021
Seguiti
0
Follower
1
Attività totali
6
Voto
1
Abbonamenti
2
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Jonathan Molina
Jonathan Molina ha commentato,
Thanks @... works great!
Visualizza commento · Data ultimo post: 20 ago 2021 · Jonathan Molina
0
Follower
0
Voti
0
Commenti
Jonathan Molina ha commentato,
Hi all,
I'm trying to export the Group name assigned to the Organizations on our support account, but in the JSON export the group is shown as an ID rather than the name.
Also this information does not appear in Explore, because it shows the current group assigned to a ticket, but not the general group. I'm talking about the field shown in green in the screenshot.
Aybody knows how to export that data for all of our organizations?
Visualizza commento · Data ultimo post: 20 ago 2021 · Jonathan Molina
0
Follower
1
Voto
0
Commenti
Jonathan Molina ha commentato,
Hi all,
We are using a custom metric that saves the timestamp of every change of "Step" (step 1 to step 2 to step 3, etc.) for every ticket.
Now we want to obtain the Median but only of the MIN values of this metric, is that possible? The idea is to be able to calculate for every organization that we have the Median value of that first change of "Step".
Visualizza commento · Data ultimo post: 09 ago 2021 · Jonathan Molina
0
Follower
0
Voti
0
Commenti