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Michael Eugster

Data ingresso 16 ott 2021

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Ultima attività 27 mag 2024

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Michael Eugster ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Same here: We need this setting, too.

Visualizza commento · Data ultimo post: 21 set 2021 · Michael Eugster

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Michael Eugster ha commentato,

CommentoUsing themes and customizing your Help Center

@... Thanks for your answer – the variable was the missing piece in my case. Even though I'm not quite sure if this is the best solution (because there's not way to translate it), this should probably work (not tested yet).

Visualizza commento · Data ultimo post: 13 ago 2021 · Michael Eugster

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Michael Eugster ha commentato,

CommentoUsing themes and customizing your Help Center

Thank you, @.... I already know this guide, but I was looking for an option where I can define a text variable in the settings and then using this variable in my template.

I resolved it by using dynamic content – like this it's also translateable. But maybe there's an even better solution?

Visualizza commento · Data ultimo post: 06 ago 2021 · Michael Eugster

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Michael Eugster ha commentato,

CommentoUsing themes and customizing your Help Center

In this help article I found the option to add a text variable to the help center. How can I use it in my html templates? https://support.zendesk.com/hc/en-us/articles/115012547687-Customizing-the-Settings-panel-Guide-Professional-and-Enterprise-#variable-object

Visualizza commento · Data ultimo post: 03 ago 2021 · Michael Eugster

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