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Josh Rogers
Data ingresso 25 ago 2022
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Ultima attività 26 ago 2022
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Josh Rogers ha commentato,
@... thanks for the article recommendation. Took a spin through and none of the use cases seem to be applicable. What's really odd is that the SLA Policy shows as applying to the ticket
But no SLA presents in the queue for measurement
Justin Worley can you point me in the direction of an article on your thoughts? I do not think these are set as a private comment but would like to confirm and potentially troubleshoot.
Visualizza commento · Data ultimo post: 26 ago 2022 · Josh Rogers
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Josh Rogers ha commentato,
We have followed these directions to a T and still cannot seem to get this SLA to function as described. Anyone else have difficulties with this?
Visualizza commento · Data ultimo post: 25 ago 2022 · Josh Rogers
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