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Justin McNabb

Data ingresso 16 ott 2021

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Ultima attività 16 ott 2021

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PANORAMICA ATTIVITÀ

Ultima attività di Justin McNabb

Justin McNabb ha creato un post,

Post Feedback - Ticketing system (Support)
Feature Request - Default Comment type setting per agent.

Upper tier support regularly leave internal comments on tickets. This would be the priority of their job position. While often enough they need to make public comments, it would be amazing if on a per agent basis I could set the default comment type. Or at the very least for it to retain the comment type of my last message between tickets.

Data ultimo post: 06 ago 2021 · Justin McNabb

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