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Brandon Martus

Data ingresso 28 ott 2021

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Ultima attività 06 ago 2024

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Brandon Martus ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

+1 

 

We also need the ability to be able to ban abusive users.

Visualizza commento · Data ultimo post: 06 ago 2024 · Brandon Martus

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Brandon Martus ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We would very much like to create triggers based on CC email addresses.

 

Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).

Visualizza commento · Data ultimo post: 10 ago 2022 · Brandon Martus

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Brandon Martus ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We would very much like to create triggers based on CC email addresses.

 

Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).

Visualizza commento · Data ultimo post: 10 ago 2022 · Brandon Martus

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