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Data ingresso 22 nov 2022

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Ultima attività 03 mar 2025

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CommentoEnd users and organizations

Hello,

Can I also add my end user list to the Zendesk Chat? And make sure that a customer who's logged in to my website, is directly identified when they start chatting? I don't like having to ask for their contact details while they are logged in already. 

Thanks!

Visualizza commento · Data ultimo post: 12 dic 2022 · Info

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Post Feedback - Help Center (Guide)

My Zendesk Guide is in five different languages. When I go to 'Guide admin' and then to 'Arrange articles' and then 'Sections', I can't get an overview per language. So when the Dutch team wants to arrange their sections, the sections in all the other languages are in the same list, which is very confusing. It would be great if it was possible to filter this list by language (which is possible in 'Manage articles'). 

 

Thanks!

Data ultimo post: 12 dic 2022 · Info

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Commento nella community Q&A - Help center and community

Is it possible to NOT show the 'last updated date' in the articles? 

Visualizza commento · Data ultimo post: 22 nov 2022 · Info

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