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Ahmad Mustafa
Data ingresso 15 giu 2022
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Ultima attività 14 feb 2024
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Ultima attività di Ahmad Mustafa
Ahmad Mustafa ha commentato,
Commento nella community Feedback - Ticketing system (Support)
Hi, I'm using Copenhagen theme. When i enter wysiwyg=true in {{request_form }}, I get the same error, "request_form doesn't accept any arguments or options.
Any advise?
This is what i did.
{{request_form wysiwyg=true}}
Visualizza commento · Data ultimo post: 12 gen 2024 · Ahmad Mustafa
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Ahmad Mustafa ha commentato,
Commento nella community Feedback - Help Center (Guide)
Hi, I would like this feature too.
Customer (End user) would want to change severity (ticket field) of the ticket when ticket is already created. For e.g. the ticket is first created with Severity "Low". Then, a few days later, they want to increase the Severity to "High". Currently, only Agent have control over this. Kindly advise. Thank you
Visualizza commento · Data ultimo post: 15 giu 2022 · Ahmad Mustafa
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