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Ashley M
Data ingresso 16 giu 2022
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Ultima attività 13 nov 2024
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Ultima attività di Ashley M
Ashley M ha creato un post,
This option is needed, otherwise you have to go into custom and set a wide date.
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Data ultimo post: 13 nov 2024 · Ashley M
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Ashley M ha commentato,
We need a quick option to set “all history” in time filters like on the legacy dashboard.
Otherwise you have to into custom range and pick a random date way before to capture everything.
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Visualizza commento · Data ultimo post: 13 nov 2024 · Ashley M
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Ashley M ha commentato,
+1
Visualizza commento · Data ultimo post: 19 ago 2024 · Ashley M
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Ashley M ha creato un post,
Feature Request Summary:
Average Next reply time dataset in Explore.
Description/Use Cases:
To be able to see the next reply time between end user comments and an agent reply.
Business impact of limitation or missing feature:
We are not able to measure the average next reply time for SLA customers.
Data ultimo post: 29 mag 2024 · Ashley M
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Ashley M ha commentato,
+1 for this, its needed!
Visualizza commento · Data ultimo post: 28 mag 2024 · Ashley M
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Ashley M ha commentato,
This is 100% needed.
Visualizza commento · Data ultimo post: 29 apr 2024 · Ashley M
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Ashley M ha commentato,
Its slow, clunky, and old school.
When creating a request you can't expand the text area.
Also why is the Zendesk logo at the bottom so large?
Visualizza commento · Data ultimo post: 27 mar 2024 · Ashley M
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Ashley M ha commentato,
Yes it is.
Visualizza commento · Data ultimo post: 11 mar 2024 · Ashley M
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Ashley M ha commentato,
Yeah the link is broken.
Visualizza commento · Data ultimo post: 27 feb 2024 · Ashley M
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Ashley M ha commentato,
We need a tag adding to the ticket when Malware is found, that will allow us to create our own flows.
Visualizza commento · Data ultimo post: 16 feb 2024 · Ashley M
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