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Diedrich Ohlandt
Data ingresso 13 giu 2022
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Ultima attività 14 giu 2022
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Diedrich Ohlandt ha commentato,
Upvoting this post and adding weight to the OP's concerns.
The ability to ban users while in chat (as well as view their IPs) are crucial for our team's workflow.
I do hope that the ability to do this comes sooner rather than later.
Visualizza commento · Data ultimo post: 14 giu 2022 · Diedrich Ohlandt
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Diedrich Ohlandt ha creato un post,
The ability to
- Ban users by email or IP while in live chat
- See the user's IP address while in live chat
Are fundamental to our agent's workflow.
Please share what the current sentiment from the Zendesk team is towards these points, and when we can expect to see something simillar implemented in the new workspaces live chat.
Data ultimo post: 13 giu 2022 · Diedrich Ohlandt
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