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Kathleen Castro

Data ingresso 12 lug 2023

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Ultima attività 17 dic 2024

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Kathleen Castro ha commentato,

CommentoBuilding reports

Hi! Is there any way to import data from outside Zendesk into Explore reports/dashboards?

Use Case: I'm trying to get an understanding of how our support volume/efficiency is directly impacted by our company sales volume, and use it to forecast hiring needs.

Visualizza commento · Data ultimo post: 17 dic 2024 · Kathleen Castro

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Kathleen Castro ha commentato,

CommentoHow to fix issues in Zendesk messaging

When I switch my account back to the classic web widget, what happens to any unsolved messaging tickets?

Visualizza commento · Data ultimo post: 07 giu 2024 · Kathleen Castro

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