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Clara Popov

Data ingresso 16 ott 2021

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Ultima attività 22 ott 2021

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Clara Popov ha commentato,

CommentoBuilding reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

Visualizza commento · Data ultimo post: 28 ago 2021 · Clara Popov

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Clara Popov ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

Visualizza commento · Data ultimo post: 27 lug 2021 · Clara Popov

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