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Kym Valenzuela's Avatar

Kym Valenzuela

Data ingresso 21 mar 2023

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Ultima attività 16 giu 2023

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Kym Valenzuela ha commentato,

CommentoHow to report on Talk and Text

Our callers are being told the average wait time is 2 minutes, when in fact it is over 20 minutes.  This is happening to our priority customers.  How do we correct this to have the actual average wait time quoted?

Visualizza commento · Data ultimo post: 16 giu 2023 · Kym Valenzuela

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Kym Valenzuela ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Is there a timeline for this and will it only be available on Enterprise or will it be available on other options such as professionals?  

 

Visualizza commento · Data ultimo post: 21 mar 2023 · Kym Valenzuela

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