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Jens Müller
Data ingresso 26 ott 2021
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Ultima attività 28 mar 2023
Head of Customer Support at TKI
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Jens Müller ha commentato,
Aktuell ist dieser Punkt bei allen Agenten deaktiviert und ich habe unter der Rechte- Rollenverwaltung keine entsprechende Einstellmöglichkeit gefunden. Wie können meine Agenten die "Bestätigungs-E-Mail erneut senden" Funktion nutzen?
Visualizza commento · Data ultimo post: 28 mar 2023 · Jens Müller
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Jens Müller ha commentato,
Thank you for the feedback on my proposal. I am looking forward to the new feature. :-)
Visualizza commento · Data ultimo post: 08 dic 2021 · Jens Müller
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Jens Müller ha commentato,
Hello,
our customers are companies with many employees. In this context quite a lot of tickets are created within one organization.
1) It is necessary to filter tickets by status (e.g. all tickets that are not solved or closed).
2) It is necessary to sort tickets by requester, status and other fields.
Visualizza commento · Data ultimo post: 16 nov 2021 · Jens Müller
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