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Alex Mashinski

Data ingresso 16 mag 2024

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Ultima attività 22 gen 2025

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Alex Mashinski ha commentato,

CommentoAI agents and automation best practices

This is a great step in the right direction. Is there by chance any API ability to surface an endpoint around chat wait time. We are looking to utilize this to show an offering of the quickest route to contact in support. 

Visualizza commento · Data ultimo post: 22 gen 2025 · Alex Mashinski

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Alex Mashinski ha commentato,

CommentoZendesk messaging

Are there any thoughts towards allowing multiple third-party bots? We use multiple Brands and want to leverage different bots instances across those.

Visualizza commento · Data ultimo post: 16 mag 2024 · Alex Mashinski

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