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Jake Partee

Data ingresso 16 ott 2021

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Ultima attività 22 ott 2021

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Ultima attività di Jake Partee

Jake Partee ha creato un post,

Post Feedback - Ticketing system (Support)

Hello, 

As a Zendesk user, It would be awesome if I could have it set up where my Support account creates tickets with an ID like (Example) "IL-887348" instead of just numbers like "1029 or 102" (examples). 

Is this possible?

Data ultimo post: 22 giu 2021 · Jake Partee

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Jake Partee ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Definitely understand where you are coming from. Except I would want it to update my customer that their profile was updated, not agents 

Visualizza commento · Data ultimo post: 22 giu 2021 · Jake Partee

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Jake Partee ha creato un post,

Post Feedback - Ticketing system (Support)

Hi There, 

As a Zendesk user, It would be awesome if I could Integrate Phone.com into my Zendesk account to create call tickets and voicemail tickets without having to do it manually. 

Is this already planned or does Zendesk need to gather more feedback? 

~ Jake

Data ultimo post: 22 giu 2021 · Jake Partee

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Jake Partee ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Is there any update from Zendesk Engineering Team? 

Visualizza commento · Data ultimo post: 19 giu 2021 · Jake Partee

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Jake Partee ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I am definitely interested in seeing a feature to add extra security for agent accounts like TFA or Mobile App Authentication from Zendesk App(s)

Visualizza commento · Data ultimo post: 17 giu 2021 · Jake Partee

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