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Joana Liberato
Data ingresso 25 giu 2024
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Ultima attività 25 giu 2024
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Joana Liberato ha commentato,
CommentoTicket basics
A customer is asking to be CC'd in every ticket raised from his Organization. I am not sure if we have that feature to keep the requested customer CC'd by default?
The only option I could think of is to manually CC him in every Zendesk ticket raised by his Organization or he may have to ask his team to CC him while they raise a support ticket with us. Is there a feature in Zendesk to do so?
Visualizza commento · Data ultimo post: 25 giu 2024 · Joana Liberato
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