Josue Ramirez

Data ingresso 24 feb 2022

Ultima attività 28 dic 2023

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Josue Ramirez ha creato un post, 24 febbraio 2022 20:19

Post Q&A - Apps and integrations

Hi,

I am working with Jira Software project linked with Zendesk.

My goal is to change status in Jira when a customer replies in the zendesk email.

I am trying to do this with a automation webhook endpoint in Jira.

I am having trouble extracting the Jira ticket number from the zendesk platform in a webhook.

Does anyone know the JSON key and value I can use that will provide my webhook with the linked Jira ticket number?

Data ultimo post: 24 feb 2022 · Josue Ramirez

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