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Chris Costello

Data ingresso 18 mar 2022

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Ultima attività 18 mar 2022

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CommentoTicket customization

Is there a way to make a specific custom ticket field required conditionally on a what is selected in a different ticket field?

For example, if we have a field for ticket type drop-down field and the 2 options are "Warranty" or "Sales", is it possible to make a text ticket field required when warranty is selected by an agent?

Visualizza commento · Data ultimo post: 18 mar 2022 · Chris Costello

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