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Ebram Shehata
Data ingresso 16 ott 2021
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Ultima attività 28 dic 2023
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Ebram Shehata ha commentato,
Commento nella community Q&A - AI and automation
HI Gabriela
Thank you for your response ,
Subdomain https://shein.zendesk.com/agent/
This is Example https://shein.zendesk.com/agent/tickets/53773244 this agent got a bad Survey but i tried to figure out so i clicked on the survey to try to change the survey and it Changed !!
Agent send the link to end-user by write this code on replies "{{dc.satisfactionrate}}"
then agent click on highlighted button to open in another browser "without any login Credential"
u can access by https://help.shein.com/requests/53773244/satisfaction/new/eFW1b7aT0waI3k28jjNSiNUQJ?locale=8&intention=16 open incognito window
Visualizza commento · Data ultimo post: 26 ott 2021 · Ebram Shehata
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Ebram Shehata ha creato un post,
Post Q&A - AI and automation
Hi All
We Found agent can change the CSAT by open Like of survey to another browser and give Good Survey
Are there any way to try found all agents doing this action ?
Data ultimo post: 24 ott 2021 · Ebram Shehata
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