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Dana Dixon

Data ingresso 25 mag 2022

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Ultima attività 21 apr 2023

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Dana Dixon ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Annemiek your zendesk setup makes total sense to me, if teams don't need to cross collaborate it's actually much harder to administer and is much more complex than it needs to be throwing everyone in same zendesk bucket. The entire company on the same slack instance however makes total sense. Meanwhile people are putting one team on zendesk, another on freshdesk or using Zapier as a middle man. It's lame... I think what zendesk fails to realize is many organizations have almost completely shifted away from email for internal communication. 

Visualizza commento · Data ultima modifica: 21 apr 2023 · Dana Dixon

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Dana Dixon ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Starting to wonder if anyone at Zendesk even monitors this forum, crickets...

Visualizza commento · Data ultimo post: 19 apr 2023 · Dana Dixon

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Dana Dixon ha commentato,

Commento nella community Feedback - Ticketing system (Support)

@... any updates here?

Visualizza commento · Data ultimo post: 14 set 2022 · Dana Dixon

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Dana Dixon ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Same issue please add feature, shouldn't take years...

Visualizza commento · Data ultimo post: 25 mag 2022 · Dana Dixon

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