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Jeff

Data ingresso 23 nov 2021

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Ultima attività 17 giu 2023

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Jeff ha commentato,

CommentoTicket basics

Noticed recently that if you attempt to use your Search Zendesk Support box and you add multiple tags, you will not show results for those tags anymore and your search criteria will only apply to one (1) tag entered. 

Visualizza commento · Data ultimo post: 17 giu 2023 · Jeff

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Commento nella community Feedback - Reporting and analytics (Explore)

Looks like this request was very popular since Explore was released yet from all the invitations I've received to join the Zendesk team on what's new, this has not been implemented. Is there a public reason as to why or is Explore an outside entity? 

Visualizza commento · Data ultimo post: 17 apr 2023 · Jeff

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CommentoExplore recipes

Here's another string of tags I would like to create additionally:

 

Visualizza commento · Data ultimo post: 31 lug 2022 · Jeff

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Jeff ha commentato,

CommentoExplore recipes

How would I do this same action but for multiple lines. (ie. by social media by platform, facebook, youtube, etc.)

Visualizza commento · Data ultima modifica: 30 lug 2022 · Jeff

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Jeff ha commentato,

CommentoExplore recipes

What list

Visualizza commento · Data ultimo post: 04 giu 2022 · Jeff

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Commento nella communityDiscussion - Zendesk on Suite best practices

I'm looking to get a csv file to report on all tags (Last Month) where ticket id per row includes all tags used per ticket. Help!

Visualizza commento · Data ultimo post: 04 giu 2022 · Jeff

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