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James Byrne

Data ingresso 11 gen 2022

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Ultima attività 22 mar 2022

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Post Q&A - Apps and integrations
Webhook - Copy a field on the same ticket

Hi, 

I hope you can help. 

We have a ticket field that populates upcoming event names for end users to search. However, the values get overwritten once the event has passed. So I would like to know how I can create a webhook that will copy the value of field A into field B as text field on the same ticket.   

Data ultimo post: 22 mar 2022 · James Byrne

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CommentoSetting up Zendesk Chat
Product guides

Hi, 

 

Is it possible to add a tag when a chat rating is received in Chat? 

Visualizza commento · Data ultimo post: 11 gen 2022 · James Byrne

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