Wil Hines

In an 'Open' instance of Support where Zendesk registration is not required to submit a ticket, can an organisation automatically create (or merge) an end user at the point where the customer registers with the organisations in their mobile app AND also automatically register the end user in Zendesk? If so, would a welcome email be sent to the end user to complete the registration/verification process? If all is possible, please explain how to set that up correctly.

Thanks!