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Stas Siganevich's Avatar

Stas Siganevich

Data ingresso 31 gen 2022

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Ultima attività 05 dic 2024

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Stas Siganevich ha commentato,

CommentoMeasuring success

I must say that with the new CSAT it's hard to see the satisfaction comment (manually looking for it in the events is just too much).

Also, if we are sending a 1-5 scoring request we want to see 1-5 results and not just good/bad.

Visualizza commento · Data ultimo post: 05 dic 2024 · Stas Siganevich

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Stas Siganevich ha commentato,

CommentoMeasuring success

Hi,
Where can I see the CSAT results? When I enabled the new CSAT the field containing comments from previous CSAT got deleted (which is fine) but I need a new one that I can add to view to see the results of the survey.
Is there another (better way) to look at the results?

Visualizza commento · Data ultimo post: 27 nov 2024 · Stas Siganevich

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Stas Siganevich ha commentato,

CommentoCustomer management and profiles

Hi, I can't find a way to create the lists at all, am I missing something?

Visualizza commento · Data ultimo post: 31 gen 2022 · Stas Siganevich

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