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McD_Lim Soo Kuan

Data ingresso 12 apr 2023

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Ultima attività 12 apr 2023

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McD_Lim Soo Kuan ha commentato,

CommentoTicket management

Hi, as part of GDPR compliance, we keep up to 1 year worth of tickets and intend to use the API to automated the purging process.

But, we still want the historical statistic eg. ticket count trend over the years. Would the purging process result in the lost of all these statistic and hence, affect the reporting and trending? 

Thanks!

Visualizza commento · Data ultimo post: 12 apr 2023 · McD_Lim Soo Kuan

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