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Flash Coffee Marketing Team

Data ingresso 18 feb 2022

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Ultima attività 18 feb 2022

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CommentoWeb Widget documentation

Hello Prakruti Hindia,

I want to ask a question. Is it possible to put tags on the payload when we generate the JWT token and be visible on Agent Workspace?
If it's not possible. Do you have any workaround how to send tags on Agent Workspace via Zendesk Messaging (Flow Builder)? so we don't need to input the value that we need manually from the ticket fields

Thank you

Visualizza commento · Data ultimo post: 18 feb 2022 · Flash Coffee Marketing Team

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