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Zachary Bender

Data ingresso 29 apr 2022

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Ultima attività 04 dic 2024

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Ultima attività di Zachary Bender

Zachary Bender ha commentato,

CommentoTeam members and groups

When creating a role in Zendesk and giving that user the permission to manage reports and dashboards for groups they are assigned to why cant they pull reports on the guide area? In order to pull reports on the guide area do you have to have full reporting and analytics permission?

Visualizza commento · Data ultimo post: 04 dic 2024 · Zachary Bender

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Zachary Bender ha commentato,

Commento nella community Q&A - Help center and community

I am trying to check for form and a field drop down option is picked. And if those two options are picked then changes the text.

Here has what i have come up with

 if(window.location.href.indexOf("123412") > -1 && $('.form-field.request_custom_fields_112313.val() = "Eligibility Letter"') {
 $('div#upload-dropzone').parent().find('label').text('Attach copy of Letter (Required)')
 }

Visualizza commento · Data ultimo post: 24 ago 2023 · Zachary Bender

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Zachary Bender ha commentato,

Commento nella community Q&A - Users, groups, and organizations

The events that are shown in the ticket. In the top right corner you are able to see the events. This shows information about the ticket submitted that i do not want some agents to see this information. Is there a way to give some agents access to this feature but not all?

Visualizza commento · Data ultimo post: 24 mag 2022 · Zachary Bender

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Zachary Bender ha creato un post,

Post Q&A - Users, groups, and organizations

Hello i am wondering if it is possible to restrict access to the events based on role or group?

Data ultimo post: 29 apr 2022 · Zachary Bender

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