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Shanita Thompson

Data ingresso 01 ago 2022

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Ultima attività 05 ott 2023

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Shanita Thompson ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This would be nice too. We are just implementing new brands and it looks like they have over 17k in tickets when they don't.  Are there any plans to add a way to start the ticket number from 1 for the new brand that comes on?

Visualizza commento · Data ultimo post: 05 ott 2023 · Shanita Thompson

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Shanita Thompson ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Thank you, Dave.  I am with Idan, our person is no longer working at Zendesk.  I didn't realize during implementation either because we didn't need to use it until we went live yesterday.  Thank you for your help!

Shanita

Visualizza commento · Data ultimo post: 09 ago 2022 · Shanita Thompson

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Shanita Thompson ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I was also told Light Agents could @ Agents. We went live today and we are unable to do that.

Visualizza commento · Data ultimo post: 08 ago 2022 · Shanita Thompson

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Shanita Thompson ha commentato,

CommentoUsing themes and customizing your Help Center

What if you are a government entity with no credit card to Purchase? Is there a way this can be invoiced?

Visualizza commento · Data ultimo post: 01 ago 2022 · Shanita Thompson

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