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Charlene Javier
Data ingresso 28 feb 2023
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Ultima attività 13 ott 2023
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Charlene Javier ha commentato,
I have a situation where a person attempted to forward an email they received to our support email that routes to zendesk, however, that person's tickets have not been sending. If one of the potential emails in the forwarded thread is a suspended user, would this void the ticket being created when sent via email?
Visualizza commento · Data ultimo post: 13 ott 2023 · Charlene Javier
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Charlene Javier ha creato un post,
Is it possible to use the Answer bot across multiple brands? It seems via the Channels option you and differentiate bot usage.
Data ultimo post: 28 feb 2023 · Charlene Javier
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Charlene Javier ha commentato,
Hi Team,
Is it possible to use an Answer Bot if we have multiple Brands via ZD?
Seems as though we can being that there are Channels now added.
Visualizza commento · Data ultima modifica: 28 feb 2023 · Charlene Javier
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