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Leon Arnold
Data ingresso 10 nov 2022
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Ultima attività 19 gen 2024
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Leon Arnold ha commentato,
Upvoting this. It's quite bizarre that such a basic functionality is not available natively.
I hope the Zendesk team understand that Support is not only about solving issues. We need to document it properly and measure each incoming ticket with relevant timestamps and metrics.
Visualizza commento · Data ultimo post: 19 gen 2024 · Leon Arnold
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Leon Arnold ha commentato,
I upvoted this idea. This should definitely be available out of the box, without relying on APIs.
Visualizza commento · Data ultimo post: 27 giu 2023 · Leon Arnold
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Leon Arnold ha creato un post,
The filters on the TEAM MEMBERS page is pretty limited.
Why can't we filter based on all available attributes like GROUPS they belong to?
Or EMAIL, TIME ZONE, LANGUAGE... Whatever attribute they have.
Data ultimo post: 10 nov 2022 · Leon Arnold
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